Thank you for choosing PM Online Store for your beauty needs! We are dedicated to providing you with a seamless delivery experience. Please review our delivery policy below:
1. Order Processing
- All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or government holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
2. Shipping Rates & Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery estimates will be provided at the time of purchase. Please note that delivery times may vary depending on your location and chosen shipping method.
3. Shipping Methods
- All deliveries within 5 days are conducted via road delivery.
- We do not offer express or overnight delivery services at this time.
- Our delivery partner strives to ensure your order arrives safely and promptly.
4. Shipping Restrictions
- We currently only ship to addresses within Sri Lanka. We do not ship to international destinations.
- We are unable to ship to P.O. boxes or military addresses.
5. Order Tracking
- Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number(s) will be active within 24 hours of receiving the email.
6. Shipping Delays
- In the rare event that your order is delayed or encounters any issues during transit, please contact our customer service team for assistance.
- We will work diligently to resolve any delivery issues and ensure your order reaches you as soon as possible.
7. Returns & Exchanges
- For information about returns and exchanges, please refer to our Returns Policy.
8. Contact Us
- If you have any questions about our Shipping Policy, please contact us at support@pmonlinestore.lk / 0711884020.
**Note:** This delivery policy is subject to change without prior notice. Please refer to our website for the most up-to-date information regarding shipping and delivery.